Financial Crime Quality Assurance, Monitoring & Coaching
Reporting to the Senior Manager, Financial Crime Quality Assurance, Monitoring & Coaching, and the jobholder will have responsibility for a wide range of QA, Monitoring and Coaching deliverables, including:
Maintaining Quality Assurance framework to ensure FC risks are being effectively managed and resource is allocated to the areas of most concern
Undertaking a program of quality assurance and coaching across a range of financial crime activities within Operations and across the organisation
Act as a SME, and support stakeholders by providing high quality and insightful coaching and feedback
Lead the relationship with at least one of the Operational teams performing FC activity.
Complete a program of monitoring and QA that focuses on the key processes and FC Risks in Operations and other 1st line business units.
Lead activity with stakeholders to influence changes to processes, where appropriate, and track actions through to resolution.
Provide feedback to operational teams on the results of monitoring plan. Tailor the communication to suit the feedback being provided and the audience.
Ensure high quality training and coaching is delivered, where appropriate, either at individual, team or business unit level
Coordinate activity with other assurance teams, ensuring that where further analysis is required, this is completed..
Suggest ongoing amendments to the monitoring and QA plan based on external and internal factors.
A proven understanding and application of AML and FC legislation, regulation and policy requirements. Relevant qualifications are desirable.
Experience in management of teams and ability to drive and motivate to deliver objectives.
Previous experience of completing quality assurance reviews and delivering improvements through feedback and coaching